NEW Cancellation Policy for Customers
Please contact us at Mundo Maya Jungle Tours Ltd. or firstname.lastname@example.org if you should have any questions or concerns. Please ensure you confirm your payment or cancelation with us via email or CALL US: +501.600.1228. Please review our Cancellation Policy below. Securing your reservation with a credit card means you accept the terms of our Cancellation Policy.
ear Mundo Maya Jungle Tours Ltd. customers, kindly acknowledge that in order to book any tours in advance we will require a signed credit card authorization slip/form or a 50% deposit. Any tour cancelled must be done 3 days prior to the tour date. There is also a 10% administration fee for all cancellations that is no refundable. Only 40% of your 50% deposit will be refunded for cancelations done within 30 days of tour date. Cancellations can be done via phone, email or coming into our office on Barrier Reef Drive between the hours of 8am to 5pm. Any late tour cancellation or failure to show up on the day of the tour, your credit card authorization slip will be charged 50% of the tour or the 50% deposit held will be NON-REFUNDABLE. This also applies for full payment on tours in advance. Payment will be NON-REFUNDABLE if you fail to cancel or show up. In the event of cancelation of tour by Mundo Maya Jungle Tours due to bad weather, customer’s 50% deposit will be fully refunded.
I (Customer) ______________ have acknowledge the above mentioned statement and agree to its terms and conditions when booking tours with Mundo Maya Jungle Tours Ltd.Thank you for your kind co-operation in advance.
Gerson M. Cordon
Mundo Maya Jungle Tours Ltd.